How do I choose the right fixture?
Compare the dimensions, finish, light source and installation information on the product page. For help, send the product link and your room measurements to support@homevator.com.
Where do you ship, and how long does delivery take?
Delivery depends on your destination, product size and shipping method. Review our shipping policy for processing times, shipping costs and taxes.
Can I request a custom size or finish?
Contact us with your requirements before ordering. We will confirm available options, pricing and production time. Learn more about customization.
Can I return an item?
Eligible items may be returned within 30 days of delivery. Conditions, exclusions and shipping costs are explained in our return and refund policy. Contact us before sending an item back.
What warranty do you offer?
Lighting fixtures have a 3-year warranty, subject to the warranty terms and exclusions.
What if an item arrives damaged?
Contact support@homevator.com promptly with your order number and photos of the product and packaging. Our team will help you with the next steps.
How should I install my light?
Follow the instructions supplied with the fixture. Hardwired fixtures should be installed by a qualified electrician.